Coalesce 2024: How Virgin Media O2 streamlines operations with dbt Cloud
Learn how Virgin Media O2 uses dbt Cloud to enhance call center efficiency, personalize customer communications, and accelerate data science workflows. In this session, we will share details about our innovative continuous flow system.
Learn how Virgin Media O2 uses dbt Cloud to enhance call center efficiency, personalize customer communications, and accelerate data science workflows. In this session, we will share details about our innovative continuous flow system - developed using best practices from Toyota Kanban- and how it helps reduce operational waste and costs. We will also highlight a number of capabilities within dbt Cloud that support continuous data flows by automating manual tasks.
Speakers
Arun Kumaravel, Senior Analytics Engineer Virgin Media O2
Oliver Burt, Lead Analytics Engineer Virgin Media o2
Gordon Curzon, Head of Analytics Engineering Virgin Media O2